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5000+ Global Users Trust and Love Using Simplify360

Explore Simplify360’s end-to-end support, engagement & growth solutions.

support

Great support starts by being available.

Connect and engage with customers on channels they prefer in real-time.

  • Integrate all your customer support channels in one place. Never miss a customer conversation anymore.
  • Allow customers to get in touch with your business from channels they prefer. Facebook, Instagram, WhatsApp, Email and more.
  • Save customers from repeating themselves again. Personalize interactions with ready-to-access chat history across channels.
support
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Better features & tools to make support a delight for agents.

Modern customer support platform to empower agents and make customer support a delight for them.

  • Allow agents to collaborate, monitor and respond to customer queries across platforms from one place. No more switching tabs.
  • Automatically route support tickets to the right teams. Accelerate customer service metrics and relevant support on the go.
  • Enable agents to deliver rich, meaningful interactions with access to customer conversation history across channels.
support

Increase agent productivity by 50% with AI chatbots.

Use conversational AI chatbots to automate most of your repetitive tasks. Set customer support on auto-pilot mode.

  • Make customers happy with instant responses & human-like interactions using self-learning, emotionally intelligent chatbots.
  • Reduce up to 30% customer support costs by promoting a self-service approach.
  • Intelligent AI system auto-deflects high-priority and complex tickets to human agents. All queries get the best, relevant support.
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support

All-in-one social suite for publishing, listening & more.

Leverage social superpower with the all-in-one social suite. Grow your business using automated publishing and collect meaningful insights by listening to what customers want.

  • Align your business with customers' needs by listening to conversations on popular social platforms and forums.
  • Execute your social calendar on autopilot - collaborate, schedule and publish posts automatically with SimplySocial.
  • View game-changing social metrics in the analytics dashboard - mentions, brand influencers, post performance, brand influencers, etc.
support

End to end review management in one place.

Modern customer support platform to empower agents and make customer support a delight for them.

  • Build trust and improve sales figures by responding to online reviews on Facebook, Google, Yelp, eCommerce platforms, etc.
  • Improve search rankings and online visibility by responding to location-based reviews.
  • Increase app downloads and usage by monitoring and responding to app reviews on Playstore and App Store.
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Why choose Simplify360 for your business?

Dedicated CX superhero

Dedicated CX superhero

Tell us your challenges. And one of our CX experts will tell you how it can sorted. And yes, they’ll stick with you along your CX journey.

Security above everything

Security above everything

We follow the best practices to make sure your data is safe and secure all the time, around the year.

Light on your pocket

Light on your
pocket

Simplify360 is light and reasonable. Own the best enterprise-grade customer support suite by paying only for what you use.

Ecosystem of tools

Ecosystem of
tools

An all-in-one-place approach. Everything you need to deliver great customer support. Use once, use forever.

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Integrate with your favorite tools on the go. Accomplish more by doing less.

google analytics

Google Analytics

salesforce

Salesforce

zapier

Zapier

slack

Slack

google sheets

Google sheets

hub spot

HubSpot

Generative AI is here to Stay!

Watch Rohit Gupta, the CEO of Simplify360, talk about leveraging Generative AI to responsibly transform your business and deliver amazing CX.