Features at Glance
SOCIAL MEDIA LISTENING
We connect with all social media platforms and major review sites to collect real time information about your brand.
INTELLIGENT CASE ROUTING
We have mastered the art of data collection, intelligent segmentation and automated assignment of cases into designated workbaskets.
DEDICATED AGENT INTERFACE
Simplify360 has a dedicated UI for customer agents. Using this, they can perform focused action and access all other capabilities of the CRM.
 
REAL-TIME CRM DASHBOARD
Managers can have a bird’s eye view of the entire customer service process using our real-time dashboard and discover performers and laggers.
SECURE ENTERPRISE INTEGRATION
Simplify360’s Social data API allows access to intelligently segmented customer information as well as your traditional CRM and marketing software.
 
Why Industry Giants Trust Us?
Read Cases Studies below
Telecom
Telecom leaders have been using Simplify360 to reduce their TAT by more than 80%.
Read More
Banking
Banks have been managing their Online Reputation and social lead generation.
Read More
Retail/Media
Retail/Media have implemented social command center to leverage social data.
Read More
Our Clients/Partners
Recent Blog Posts:
Start Servicing Customers Socially
If you are interested in getting demo access to our platform or talking to us, please fill the Request for Demo form or simply contact us!
7 Days Free Trial Available.