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Servicing Customers Socially
our partners &

clients

Resources: Consumer Report

Customer Experience Report
for Food Tech Industry

Do you want to understand how customers are behaving in the food tech industry. Take a look at the in-depth analysis report elaborating which brand is performing better in terms of providing amazing customer experience.


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Social

CRM

Enagage with your customers at their convenience.

  • Real time customer engagement and intelligent case routing
  • Easy access to customer information and case details
  • Real time agent's performance measurement
  • Extract key customer service metrics like FRT, TAT etc.
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Command

Center

The ultimate dashboard for all your social updates.

  • Real time updates
  • Brand performance measurement
  • Competitor performance benchmarking
  • Social Trends/Activity Analysis
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Online Reputation

Management

Insights to keep your social media image positive.

  • Daily reports on brand performance
  • Detailed sentiment analysis
  • Content performance measurement
  • Competitor benchmarking
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Why do you

need us?

Efficient Data Listening

Making sure you do not miss out on any conversation.

Insights and Analysis

Preparing you for your future marketing projections.

Easy social CRM

Keeping your customers and prospects happy with great service.

Footprint Analysis

Measuring the likes and dislikes of your customers.

Live Updates

Ensuring all events are reported in real-time.

Panaromic reporting

Providing detailed reports on brand performance on social.